General Communication Principle
The Site does not provide Subscribers with any means to communicate or share content or images directly with each other within the subscriber only pages. At all times parents and children interact with Fishwah within a secure environment, under the particular subscriber account. Note that the blog resides on the public pages of the website and members of the public are able to interact with the blog as well as subscribers.
The information we collect
When you subscribe, you agree to provide Fishwah with your first and last name, email address and your child’s first name. We require this information in order to correctly identify each subscriber as a Site user, manage your account, and for certain other purposes detailed below. If we need to contact you we will use the email address you provide us when you subscribe.
Credit card information is collected only for payment of the subscription fee and is not held by Fishwah.
What we will do with your information
Fishwah may use the Personal Information we collect from you for the following specific purposes:
(a) to send you a notice confirming your subscription;
(b) to respond to any questions, concerns or problems you raise;
(d) to contact you about any problems with your account or conduct of account users on the Site; and
(e) to send out a newsletter or emails about the Site.
We use the Fishwah newsletter or emails to notify our users of all the changes, improvements, upgrades, rules, and so on, of the Site. In addition, we may notify you of new products and services that Fishwah has designed and made available to subscribers. You may opt out of our marketing communications at any time by following the specific opt out instructions within the communications that we send.
What we will not do with your personal information
Fishwah will keep your Personal Information secure and confidential and not sell or knowingly divulge your information to advertisers or any other third parties without your consent, unless:
(a) we are required to share your information with a third party in order to comply with law or to comply with a court order or subpoena;
(b) to enforce our website or event rules; or
(c) to protect the safety and security of our subscribers and our Site.
We do not allow third party companies to solicit or advertise to our users. Your email address will not be added to any mailing lists other than Fishwah’s without your consent. Our intention is to keep Fishwah free from any of this sort of direct advertising.
How long we hold your information
We will keep Personal Information we collect from you or your child for as long as you are a subscriber. If you cancel your subscription, we will only keep Personal Information for the purposes of sending you information regarding Fishwah’s other products and services if you agree to receive this information.
Keeping your personal information accurate
We keep Personal Information only so that we may correctly identify you. You can update your Personal Information at any time within the Accounts page on the Site.
Keeping your personal information secure
Fishwah is committed to information security. We have put in place appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. When you enter sensitive information, such as credit card details, we encrypt that information using secure socket layer technology (SSL). In addition, each subscriber’s Personal Information is encrypted whilst being sent to the server at the time of subscribing. However, security cannot be guaranteed due to the nature of the internet.
If you reasonably believe that there has been an unauthorised use or disclosure of your Personal Information please let us know by contacting us by emailing firstname.lastname@example.org
In addition to personal information, Fishwah also collects anonymous information about subscribers and the activities of Subscribers on the Site. Anonymous information is de-identified and aggregated information that is not linked to the name of a user. This information is used to assist us in enhancing the site and resources and the information remains anonymous at all times. When agreeing to the Site Terms and Conditions, subscribers grant Fishwah the right to use this anonymous information for its own purposes, such as the preparation of statistical reports, provided Fishwah otherwise complies with its obligations in respect of the use of Personal Information.
How can parents access, change or delete information about their child?
The only information Fishwah has about you or your child is displayed on the Accounts page that only you have access to view and update. Fishwah staff cannot view the goals, journal entries or any associated information that the child or parent creates within Fishwah.
Public Displays of Names
Fishwah does not publicly display the names of parents or children.
Transfer of your data
Subscribers’ personal information is uploaded to and kept on secure servers that are maintained by third parties that comply with strict contractual privacy obligations. It is not otherwise transferred internationally except where a copy is sent to the subscriber itself at their request. By subscribing, you consent to Personal information being transferred and stored in this manner at the time of registration.
How Parents can help
The internet offers many opportunities to children. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. Your efforts to instill responsible online practices will help steer your children to age-appropriate sites and will go a long way toward ensuring that your children have positive experiences online.